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Public records

The Board of Industrial Insurance Appeals (BIIA) is a state agency that is independent from the Department of Labor and Industries (L&I). To request public records from L&I, please visit the L&I Public Disclosure web page.

In accordance with the Governor’s Proclamation 20-28 and continued extensions, as part of the BIIA's COVID-19 response, we will not provide or arrange for in-person requests for public records, copying, or inspection of public records at BIIA offices until further notice. Our Public Records Officer is working remotely and doing their best to respond to records requests as timely as possible, however a response within five business days may not be possible for requests mailed to our office. We appreciate your patience and wish you well during this difficult time.

Most efficient way to submit a request:

  • Send an e-mail to – include as much detail as possible, such as Docket Number, Case Name, and what record(s) you are requesting. E-mails are checked frequently by our Public Records Officer. All requests submitted via e-mail will be responded to as quickly as possible, however will be delayed compared to normal response times.
  • Call 1-360-753-6823 Ext. 1134 and leave a voicemail for our Public Records Officer, Jasmine McLaughlin – Please speak slowly and include as much detail as possible, such as Docket Number, Case Name, and what record(s) you are requesting as well as your contact information, such as e-mail address and callback number. Voicemails are checked by Jasmine throughout each day and are not retrieved by any other employees.
Things to know:

  • Receipt and response to requests submitted via physical mail may be delayed.
  • All responses required by mail, requests for records that require scanning paper copies, and requests for copies of records mailed in paper format or on CD may be delayed until the Stay-at-Home Order is lifted allowing our employees to return to the office. Copying/Scanning fees still apply.

Requesting transcripts

If you are a party to an active appeal, you may request a transcript by email to

Requesting public records

Public Records requests must include:

  1. Name and address and contact information for requestor.
  2. Description of public records adequate to locate the records.
  3. Date of request.

Send your request to:


Public Record Officer
2430 Chandler Court SW
PO Box 42401
Olympia, WA 98504-2401

You will receive a response within five business days.

State agencies are not required to create documents to comply with a request for specific information. Rather, they must produce existing records for review and copying. Also, state agencies are not obligated to compile information from various records so that information is in a form that is more useful to the requestor.

The Public Records Officer will make records available for inspection and copying by appointment during normal business hours, excluding legal holidays. Requestors will not remove documents from the viewing area or disassemble or alter any document.

The requestor will indicate which documents he or she wishes the BIIA to copy.

Cost for public records

There is no fee for inspecting public records or requesting them in electronic format.

Cost for public records in hard copy:

  • Black and white copies: $.15 per page.
  • Color copies: $.21 per page.
  • Mailing: actual cost of postage and shipping container.
  • Other media: actual cost of reproduction.

Payments by cash, check, or money order payable to “Board of Industrial Insurance Appeals” or BIIA.

For large requests, the BIIA may:

  • Require a deposit of up to ten percent of estimated cost before making copies.
  • Provide copies in installments.
  • Require advance payment before providing further installments.

Role of public records officer

  • Oversee compliance with the Public Records Act
  • Provide the “fullest assistance” to requestors
  • Coordinate response to requests with departments and offices
  • Provide most timely possible & efficient action on requests
  • Fulfill requests without excessive interference with BIIA business
  • Protect public records from damage or disorganization

Response to records requests

Within five business days of receipt of the request, the Public Records Officer or designee will do one of the following:

  • Make the records available for inspection or copying.
  • Send copies to requestor if payment has been received.
  • Provide a reasonable estimate when records will be available.
  • Contact requestor to request clarification.
  • Deny the request citing reason for denial.

If a requestor does not receive a response within five business days, he or she should contact the Public Records Officer to determine the reason.

Records exempt from disclosure

The Public Records Act and other statutes, list types of documents exempt from public inspection and copying.

BIIA will NOT disclose lists of individuals for commercial purposes.

If only a portion of a record is exempt from disclosure, the Public Records Officer or designee will redact the exempt portions before providing the document.

Special considerations

If a requestor has not reviewed or claimed records within thirty days of notice that records are available or fails to make payment, the Public Records Officer may close the request.

If requested records contain information that may affect rights of others, before providing the records, the Public Records Officer or designee may give notice and allow time for action by the other parties.

After a request has been filled, if the Public Records Officer becomes aware of additional documents existing at the time of the request, these will be provided to the requestor on an expedited basis.

Requesting review of denials

A requestor may send a written petition to the Public Records Officer in order to have any disclosure denial reviewed. The BIIA will consider petitions and affirm or reverse the denial within two business days following the receipt of the petition.

A requestor may obtain court review of any denial of disclosure of Public Records. See the Revised Code of Washington (RCW) for more information.

Contact information



Public Record Officer
2430 Chandler Court SW
PO Box 42401
Olympia, WA 98504-2401
Phone 360-753-9646
Fax 360-586-5611
or 855-586-5611